Return Policy
Return Policy
At Lanmotiontech, we want you to feel confident with every purchase. If something isn’t right, our team is here to help.
Return Eligibility
You may request a return within 30 days of delivery.
To be eligible for a return:
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Items must be unused, unopened, and in their original packaging.
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Any hygiene seals or protective packaging must remain intact.
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Bundle products must be returned as a complete set.
For health and hygiene reasons, opened products that have been used cannot be returned.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or we made an error with your order.
How To Request A Return
To start a return, please contact our support team at:
Please include:
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Order number #
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Reason for return
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Photos of the product
Our team will review your request and guide you through the next steps.
Damaged Or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery. We’ll work with you to find the best solution.
Purchases From Other Platforms
For purchases made through Amazon or TikTok Shop, please contact the platform directly to request a return or refund according to their policies.
Need Help?
Our customer care team is always happy to assist.
Contact us at: